Thank you for choosing RIMTHIN to shop with. We are committed to providing you with the best shopping experience, including a transparent shipping and logistics process. Please review our shipping policy below.
Free Shipping within the United States
RIMTHIN delivers throughout the United States, offering convenient and free shipping to US customers.
Processing Time
All orders will be processed within one business day of receiving your confirmation email. You will receive another notification once your order has shipped.
Note: Weekend and holiday orders will be processed the next business day.
Delivery Methods
RIMTHIN selects trusted carriers, USPS, FedEx, and UPS, to ensure that your package is delivered safely and quickly.
Note: Currently, we only ship to the United States. If you are located outside of these areas, please contact us via email, and we will do our best to accommodate your request.
Estimated Delivery Time
Delivery times vary depending on your location and chosen delivery method, with delivery times ranging from 2 to 5 business days.
Please note that these are estimated times, and actual delivery times may vary due to factors beyond our control, such as customs delays and weather conditions.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to
On the carrier's website to monitor the progress of your shipment, or you can click on Order Tracking to check the progress of your order shipment.
Special Circumstances
If your package is lost or stolen, please contact us immediately, and we will work with the shipping carrier to resolve the issue. Please note that we are not responsible for shipping packages that are marked as delivered, but we will be happy to help you file a claim. If your package is not received within two days of the carrier's estimated time frame, please contact us immediately. All of the above requests must be made within 30 days of shipment for your protection.
Customer Service Response
We are committed to providing excellent support. However, our team is currently working remotely, which may cause a slight response delay. Our customer service will respond to your request within 24 hours. For urgent assistance, please include “URGENT” in the subject of your email, and we will prioritize your request. Thank you very much for your patience.
Contact Us
If you have any questions about our delivery policy, please contact us.
Email: contact@rimthin.com
Thank you for shopping with RIMTHIN! We appreciate your support and work hard to ensure the timely and safe delivery of your order.