Website says they fit my truck -but they DO NOT!!! Would like to return.
Hi,
We're very sorry to hear that the bulbs didn’t fit your truck as expected.
We completely understand your concern, and we’ll be happy to help you arrange a return. We offer a 90-day free return and replacement service, so we can assist you with a return or exchange right away.
If possible, could you please let us know the year, make, and model of your truck and the bulb size you ordered? This will help us double-check the fitment and improve our compatibility information.
Once we receive your confirmation, we’ll gladly help you proceed with the return.
Thank you for bringing this to our attention, and we apologize for the inconvenience.
Sincerely,
RIMTHIN Customer Support Team
There not hat bright like i needed them to be the ones I had on car are brighter. Just goin keep them for back up
Hi,
Thank you for your feedback and we truly appreciate you giving our bulbs a try.
We're sorry to hear the brightness didn’t meet your expectations. In some vehicles, the perceived brightness can vary depending on the headlight housing design, alignment, or whether the bulbs are installed in the correct orientation.
If you'd like, we'd be happy to help check the installation or recommend a brighter option that may work better for your vehicle.
We also offer a 90-day free return and replacement policy. If the product doesn’t meet your expectations or you decide you’d prefer something else, please feel free to reach out — we’ll be happy to help arrange a free return or replacement for you.
Please feel free to message us anytime — we're always here to help and want to make sure you get the best lighting performance possible.
Thank you again for your support!
If there’s anything we can do to improve your experience, please let us know. Your satisfaction means a lot to us.
Sincerely,
RIMTHIN Customer Support Team
Very easy to install. 10 times better than factory lights. No issues with daytime driving lights or anything else. Works as it was described to do. Business is a 10+ to deal with. Buy them now you won’t regret it. They are so much safer!!!
Three of the four bulbs work as they should. One of them is blinking on and off. Not sure what to do now. Please advise.
Forrest mohrman
Hi Forrest,
Thank you for reaching out and for letting us know about the issue.
We're sorry to hear that one of the bulbs is blinking. Sometimes this can be caused by a loose connection or the bulb not being fully seated in the socket. Could you please try removing the bulb and reinstalling it to make sure the connection is secure? If possible, you could also try swapping the bulbs between sides to see if the issue follows the bulb.
If the bulb continues to blink, please don’t worry — we’ll be happy to send you free replacement right away. We also provide a 90-day free return and replacement service, so we’ll make sure this gets resolved for you.
Just let us know and we’ll take care of it for you.
Best regards
RIMTHIN Customer Support Team
everything was great about the lights except one light was off or something because it wouldn't fit
Hi,
Thank you for your feedback! We're glad to hear that you’re happy with the lights overall.
We're sorry to hear that one of the bulbs didn’t fit properly. In some cases, this may happen if the bulb isn’t aligned correctly during installation. You might want to try adjusting the position slightly to see if it seats properly in the socket.
If the bulb still doesn’t fit, please don’t worry — we’ll be happy to arrange a free replacement or return for you. We also offer a 90-day free return and replacement service to make sure you’re completely satisfied.
Please feel free to contact us anytime, and we’ll gladly help resolve this for you.
Best regards









